We've answered some of the questions we hear most often. If you don't find what you're looking for, we're always happy to help.
Home / Frequently Asked Questions
Do I need a referral?
No. Most consultations and treatments can be booked directly without a referral.
What should I expect during my first appointment?
Your first appointment is designed to be thorough and unhurried. We'll take the time to understand your concerns, review your medical history, and discuss the options that may be right for you.
How long are consultations?
Consultation times vary by service, but we intentionally allow enough time for meaningful conversations and personalized recommendations.
Will I feel pressured to have treatment?
No. At Luavella Medical, the consultation comes first. Our role is to provide honest, evidence-based recommendations and help you make informed decisions.
Do you offer hormone replacement therapy?
Yes. We provide personalized hormone replacement therapy consultations and treatment plans based on your symptoms, goals, and medical history.
Is hormone replacement therapy safe?
Hormone replacement therapy is not appropriate for everyone. During your consultation, we'll discuss the potential risks and benefits and determine whether treatment is right for you.
Do you treat perimenopause and menopause symptoms?
Yes. We provide assessment, support, and treatment options for women experiencing symptoms related to perimenopause and menopause.
What is diVa vaginal rejuvenation?
diVa is a non-surgical laser treatment that helps improve vaginal health and address concerns such as dryness, discomfort, and changes associated with aging, hormonal shifts, and menopause.
Will I still look like myself?
Yes. Our philosophy is to achieve natural, balanced results that help you feel refreshed and confident, never overdone.
How long do aesthetic treatment results last?
Results vary depending on the treatment performed. During your consultation, we'll discuss expected results and maintenance recommendations.
Are aesthetic treatments painful?
Most treatments are well tolerated. We'll discuss what to expect and how to maximize your comfort during treatment.
Is there downtime after treatment?
Downtime varies depending on the treatment. We'll provide detailed aftercare instructions and discuss expected recovery times during your consultation.
Why choose a physician-led clinic?
With over 50 years of combined clinical experience, Dr. Laura and Dr. John Tierney provide evidence-based care, comprehensive consultations, and personalized treatment recommendations.
Why does Luavella combine women's health and aesthetics?
We believe women's health and aesthetics are deeply connected. Hormonal changes, skin health, aging, and overall wellbeing often influence one another. Our integrated approach allows us to care for the whole person, not just a single concern.
Do you offer trending or experimental treatments?
No. We believe in offering treatments supported by clinical evidence and proven safety profiles.
What if I'm not sure which treatment I need?
You don't need to know. Our consultations are designed to help determine the most appropriate treatment plan based on your concerns, goals, and medical history.
Do you offer financing?
Yes. We partner with Beautifi to offer financing options for eligible patients. If you'd like to explore flexible payment options, you can apply directly below.
What is your cancellation policy?
Our cancellation policy will be provided when your appointment is booked. If you have questions before then, please don't hesitate to contact us.
How do I book an appointment?
All patient journeys begin with a consultation. You can book online or contact our clinic directly.
Have a Question?
[email protected]
Luavella Medical
145 15th St W #100
North Vancouver, BC V7M 1R9
Hours: Mon to Fri
8:00 am to 4:00 pm
[email protected]
145 15th St W #100
North Vancouver,
BC V7M 1R9
Hours: Mon to Fri
8:00 am to 4:00 pm
778-488-0991
Feel heard, supported, and confident in your care.
Every appointment starts with a personalized consultation to discuss your goals and create a treatment plan that’s right for you.
Dr. John Tierney's public gynecology practice
Luavella Medical
Have a Question?
PUBLIC GYNECOLOGY REFERRALS
Phone: 1-877-858-0555
Fax: 604-305-3401